What measures have we taken at Naturlandia?
At Naturlandia we have taken extraordinary prevention and cleaning measures in all our facilities, following the recommendations of the Andorran Ministry of Health. We want to ensure the health and well-being of visitors and workers, acting with the responsibility that the current situation requires.
Cancellation conditions for COVID-19 Coronavirus related causes:
- If you have to cancel your reservation due to the impossibility of traveling, either because you are in an area where it is recommended to restrict your mobility, or because you have been detected as positive of COVID-19, or as a contact for a positive case of COVID-19: We give you your money back!
- Send your cancellation request to email@example.com. We will need a medical receipt in case you are positive for COVID-19, or contact of a positive for COVID-19, and you need to remain confined.
- In case you do not want to come to be within an area where it is recommended to restrict your mobility, you must request cancellation 24 hours in advance of the date of your reservation.
- If you do it in less than 24 hours, you will not lose your reservation neither your money, we can postpone it for another date.